Terms of Service

These Terms of Service (“Terms”) govern your access to and use of the Scifane website, platform, and services (“Service”). By accessing or using Scifane, you agree to these Terms. If you do not agree, do not use the Service.

1. Description of the Service

Scifane is a software platform that helps businesses collect customer feedback, organize responses, and track satisfaction trends using automation, dashboards, and reporting tools.

2. Eligibility

You must be at least 18 years old and have the authority to enter into these Terms on behalf of yourself or your organization.

3. Accounts and Security

You are responsible for maintaining the confidentiality of your login credentials and for all activities that occur under your account. Notify us immediately if you suspect unauthorized access.

4. Acceptable Use

You agree not to misuse the Service. Prohibited activities include:

• Using Scifane for unlawful, fraudulent, or misleading activities
• Sending spam, unauthorized marketing, or abusive messages
• Uploading malware or attempting to disrupt platform security
• Infringing intellectual property rights or privacy rights

5. Subscriptions and Billing

Some features require a paid subscription. Prices and plan details are displayed on our pricing page. Subscriptions are billed on a recurring basis unless canceled.

Payments are processed by third-party payment providers. Scifane does not store full payment card numbers.

6. Cancellation

You may cancel your subscription at any time. Unless otherwise stated, access remains active until the end of the current billing period.

7. Intellectual Property

Scifane and its associated content, trademarks, software, and design are owned by Scifane or its licensors. You may not copy, modify, distribute, or reverse engineer the Service except as permitted by law.

8. Service Availability

We aim to provide reliable service, but we do not guarantee uninterrupted availability. We may modify, suspend, or discontinue parts of the Service for maintenance, security, or business reasons.

9. Disclaimer of Warranties

The Service is provided “as is” and “as available.” To the maximum extent permitted by law, Scifane disclaims warranties of merchantability, fitness for a particular purpose, and non-infringement.

10. Limitation of Liability

To the maximum extent permitted by law, Scifane will not be liable for indirect, incidental, special, consequential, or punitive damages, or any loss of profits, data, or goodwill.

11. Termination

We may suspend or terminate access if you violate these Terms or if required to protect the platform, users, or legal compliance.

12. Changes to These Terms

We may update these Terms from time to time. Updates will be posted on this page with a revised effective date. Continued use of the Service means you accept the updated Terms.

13. Contact