Collect feedback faster.
Improve experience with one clean system.
Scifane helps businesses request customer feedback via email/SMS, organize responses in one inbox, and track satisfaction trends with clean analytics and reports.
A repeatable workflow from request to insight
Set up once, run consistently, and track measurable improvements without adding complexity.
Create your request flow
Choose email or SMS templates, set timing, and define how responses should be routed and tracked.
Send to customers automatically
Import contacts or trigger requests from your workflow so collection stays consistent month after month.
Measure and improve experience
Use dashboards and exports to track satisfaction trends, response rates, and follow-up performance.
Built for consistent operations
A clean system teams adopt quickly and report on every week.
Features built for real teams
Professional templates, clean workflow, and reporting that stays easy to share.
Automated requests
Send invitations via email/SMS using templates and schedules your team can manage.
High-converting templates
Professional copy with full customization so messaging stays consistent and on-brand.
Team roles
Invite teammates and control access to workflows and reporting.
Analytics dashboard
Track response rates and satisfaction trends with filters that stay clear.
Private issue capture
Route unhappy customers to a private flow so you can resolve issues early.
Exports & reports
Generate exports for meetings, stakeholders, or clients — ready to share.
Connect Scifane to your workflow
Keep your feedback loop consistent by automating requests, syncing contacts, and routing issues to the right place.
CRM and contact sync
Import or sync customers from your CRM to keep invitations up to date and avoid duplicates.
Automation triggers
Trigger requests after purchase, delivery, or appointments so collection runs without manual work.
Support desk routing
Send low ratings into a private support flow so your team can resolve issues before they escalate.
Webhook events
Receive events when a customer responds, when a request is delivered, or when a case is created.
Reporting exports
Export results for meetings and clients with scheduled reports and consistent formatting.
Secure access control
Use roles and permissions to keep workflows, responses, and exports visible only to the right people.
Choose the plan that fits your volume
Monthly billing, cancel anytime, upgrade anytime.
Frequently asked questions
Clear answers before you subscribe.